FAQ

Q: How do I manage my own account?

A: Your account can be managed on our client software site. Your email is your login.

https://clients.mindbodyonline.com/classic/home?studioid=151549

Q: Can I sign up online?

A: Not for a gym membership.  Since we are a 24-hour gym facility we want to meet you to make sure we answer any questions you have about the gym and procedures.  Our sign-up process also requires that it be handled in person to give members their access card.  However, you can sign up and purchase classes online or through our app.

Q: Does your facility require a contract?

A: We are a monthly membership gym and do not require our members to sign up for an extended contract.  We do however require a one month notice to cancel a membership.

 

Q: Do you offer drop in tanning?

A: We offer tanning as an additional service to gym members only.

Q: Do you offer trials?

A: We do not offer trials or drop-ins.  The gym is a membership only facility to provide consistent service to our members.

Q: Can I bring a guest?

A: Yes, let us know when you are bringing a guest prior to coming in.  Each guest is a $5 drop-in which will be credited towards their sign up within a 7 day period. Repeat guest passes are not permitted. 

Q: Can a non-member take a fitness class?

A: Yes!  Members are offered a discounted rate but non-members are welcome to take any classes offered at the facility.  

 

Q: Do you offer child care?

A: No, members must be at least 13 years old and accompanied by an adult until they are 16 years old.  Children are not permitted in our facility.

 

Q: Do you have an annual fee?

A: We do not charge an annual fee. We also keep your monthly rate the same if you keep an active membership.  

Q: Do you offer discounts?

A: Yes!  We offer a 10% discount off membership if you are military or a first responder with proper identification.